FREE SHIPPING ON ALL ORDERS!!

13059 Park Blvd, Seminole, Florida 33776, United States
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NOT SURE OF YOUR SIZE?

  

Need to measure yourself?

Here's How. Use a cloth tape measure and a full-length mirror. Take measurements undressed or in lightweight clothes. Pull the tape measure snug, but not too tight. Keep your arms at your side and have a friend take the measurements, for the best results. And don't forget to stand up straight!  

  • How to Measure Your Bust: Stand upright and measure around the shoulder blades, under the armpits and over the fullest part of the bust.
  • How to Measure Your Waist: In order to find your natural waistline, bend your body to the left or right side. You want to measure at this fold. It should appear above your hip bones and below your rib cage.  The tape measure should be snug, but not tight.
  • How to Measure Your Hips: Measure the fullest part of the hip (usually about 7-9 inches below the waist). This measurement should include your buttocks. Make sure the tape measure is flat against your body and parallel to the ground. 

SHIPPING POLICY AND RETURNS

Shipping Policy

 Please allow up to 48 hours for shipping after receipt of full payment.  We ship Monday to Friday (excluding holidays), last shipment is 5PM EST. Orders will be shipped by our prefer shipping method (USPS Priority Mail), unless other arrangements have been made.  


Return Policy

It is ok to change your mind. You may return your item 30 days from purchased date for a store credit or refund.  To be eligible for a store credit or refund,  your item must be unused and in the same condition that you received it. It must also be in the original packaging and follow the guidelines. Please contact us at info@moonlightswan.com for RMA number (Return Merchandise Authorization).  You are responsible for the return shipping cost. 

***Exception to return policy is when 50off promo applies, which is our final sales - no exchange, no refund. 


Return Instructions:

To return your item, please mail your item to:

13059 Park Blvd, Seminole, FL. 33776

We do not provide return labels. You are responsible for the return item shipping cost. Shipping costs are non-refundable. 


Cancellations:

If you would like to cancel your order before an item is shipped, please do so as soon as possible by emailing info@moonlightswan.com.  Please ensure that your email subject line is CANCELING ORDER.  If your order have already been shipped out you are responsible for the return shipping cost.  Our team work very hard to process orders as quickly as possible to ensure you receive your package on time.  Once you receive a shipping confirmation email, we cannot guarantee that your request will be fulfilled.  

Sip N Shop Events

2/13/2020

Galentine's Day Event

12PM-6:30PM

Rain Sushi & Thai Restaurant

Event Details

2/13/2020

Galentine's Day Event

February 13th, the other half of Valentine's Day...Galentine's Day!

The meaning of Galentine is girls celebrating girls...FRIENDSHIP.

When  yo...

Event Details

12PM-6:30PM

Rain Sushi & Thai Restaurant

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